In May 2019, Austria's Federal Office for Safety in Health Care (BASG) issued a warning about a product called Artrovex being sold online with exaggerated medical claims โ statements like "cures arthritis" or "eliminates joint disease in 100% of cases." The warning was triggered by illegal marketing practices by unauthorized distributors, not by any finding of danger in the product formula itself.
Artrovex is a cosmetic massage cream โ a 2-in-1 product that produces a cooling sensation followed by warming. It is not a medicine. The original manufacturer has never claimed that Artrovex treats, cures or prevents any medical condition. The illegal claims cited in the BASG warning were made by unauthorized sellers, not by the brand.
Since 2019, the original Artrovex brand has worked directly with Amazon, Etsy, TikTok Shop, eBay and Allegro to verify product authenticity and remove counterfeit listings. The original product is now sold through verified, monitored channels.
๐ artrovex.shop โ Official store
๐ artrovexshop.etsy.com โ Official Etsy
๐ Amazon โ Verified listing
Disclaimer: Artrovex is a cosmetic massage cream. No medical claims are made or implied. This fact-check article is for informational purposes only.